Custom order guide
- Check on our Instagram bio if the custom slot is open
- Chat with us on your ideas via Instagram DM or email and we'll guide you through creating your very own custom piece
- A mock design together with the price quotation and duration will be presented for approval before production
- Proceed with payment
- The final product will be shown to you before being posted out
Frequently asked questions (FAQ)
Q - How much does each custom pieces cost?
Our prices vary according to design, the starting price for our customs is RM50. DM or drop us an email for price estimations.
Q - How long is the processing time for custom orders?
Orders are processed on a first come first serve basis and may take up to two weeks for completion. Duration will be made clear before order is accepted.
Q - How much is the shipping cost?
Further information on the shipping cost and duration can be found here - https://www.chonkymy.com/pages/shipping
Q - What are the payment methods?
We accept payment via online transfer and Paypal for domestic orders and payment via Paypal for international orders.
Q - Can you recreate a design similar to another maker?
Images can be shown for reference purpose but we will not accept nor recreate similar designs to another maker.
Q - Are there certain designs that are not accepted ?
We currently do not make full faced portraits and any designs with religious or political values.
