Shipping Processing Time

Kindly allow 3-7 working days for orders to be processed. Orders will not be shipped or delivered on weekends and public holidays. Any form of delay in shipments will be notified via email.

Shipping Rates & Delivery Estimates

Domestic Shipping

• West Malaysia (RM7) - FREE SHIPPING for orders over RM112

• East Malaysia (RM13) - FREE SHIPPING for orders over RM120 

• FREE SHIPPING not applicable for custom orders

International Shipping - Pos Malaysia ( FREE SHIPPING for orders over RM400)

🌍 International Orders – Payment Notice

All international transactions will be processed in Malaysian Ringgit (MYR).
We currently accept international payments via credit/debit card through Payex.

Your final amount will be automatically converted to your local currency by your bank or card provider based on their prevailing exchange rate.

Zon 1  (RM44)

Brunei, Cambodia, Hong Kong, Indonesia, Laos, Myanmar, Philippines, Singapore, Thailand & Vietnam

Zon 2  (RM54)

 Others ( US, UK etc.)

Email containing your tracking number(s) will be updated upon shipment. Your parcel is estimated to take 7-10 working days (Zone 1) and between 10-21 working days (Zone 2) to reach you. Kindly note that Chonky has no control over any delays or damages caused by the courier service. Kindly allow 24 - 48 hours for system to update tracking number.

Damaged Goods

Kindly refer our Refund and Return Policy - https://www.chonkymy.com/legal/refund-policy 

For further enquiry kindly contact us via Instagram or send us an email - [email protected]